Site Help / FAQ

Find quick answers to your questions below...

Order Status

Has my order shipped? How do I make changes to my order? How do I track my order? My Order never arrived. An item is missing from my shipment. My product is missing parts. When will my backorder arrive?

My Account

How do I create an account? How do I edit my account information? How much is my shipping? I forgot my password. How do I return my product?. I received the wrong product. What is your return policy? When will my order ship?

Shipping and Returns

DS&L's Limited Warranty Returns Policy

International Shipping

What are my payment choices? When will my order ship and what are my shipping charges? What is the return policy?

Guarantees

Privacy Policy Security

Pricing and Billing

Do I have to pay sales tax? I have a question on my charges. I need a copy of my receipt/invoice. When will my credit card be charged?

Buyer's Guide

How do I find my product? How do I navigate the site?

Additional Support

How do I contact you?